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German in the Office: Business Etiquette in Germany

Communicating effectively with German business partners

Communicating effectively with
German business partners
  • Do you wish to improve communication with your German business partners?
  • Would you like to learn more about etiquette and proper manners when dealing with German business partners?
  • Do you wish to feel more secure when talking on the phone with Germans?
  • Do you feel unsure of yourself when writing e-mails and letters in German?

Our one-day compact seminar at the weekend will help you practice and enhance your skills in these areas. The seminar is particularly effective when taken in combination with one of our intensive German courses, but it can also be booked independently of such a course.

Objective
  • A greater sense of security when dealing with German business partners in both formal and informal situations
  • Improvement of verbal and written skills
Content
  • Introducing oneself in a formal situation
  • On the phone: Standard business situations like greeting, making appointments, requiere information, puting through
  • Rules and verbalizations for e-mails and business letters
  • Communication rules for
    • presentations
    • meetings
    • moderation
  • Business attire
  • Business lunch
  • Small talk with business partners from German-speaking countries
Method
  • Theoretical introduction
  • Practice-oriented dialogue exercises
  • Telephone simulations and role plays
  • Writing exercises
Recommended for:

All those learning German who

  • recently started working in a German company or who will begin soon
  • have personal contact with German business partners
  • talk on the phone with Germans
  • write e-mails and business letters in German
Level of language ability Prerequisite: solid oral and written GermanCorresponding to at least Treffpunkt Level B1
Format

Six instructional units of 45 minutes each

Part I:  
            -  Introductions, Office Etiquette

            Break

Part II:  
             -  Telephoning, Making Appointments
                Written Correspondence: Business
               letters, e-mails

            Break

Part III: 
             - Communication rules in common situations
             -  Q&A Session

Dates

Once per Month on a tuesday and thursday evening.

Alternatively, you can arrange for either a specially scheduled group booking of at least six participants, or for one-on-one training (also Saturday or Sunday)

Number of participants
  • Minimum of 2, maximum of 8
  • as individual training with flexible timing
Instructor
  • Armin Gertz, M.A., instructor at the Language Centre of Bamberg University
  • Joachim Graff, Dipl.-Ing (Master Degree in Engineering), author of the book "Business Etiquette in Germany"
Registration deadline Registration closes when the maximum number of participants has been reached
Seminar fee

€199 (early-booking price - registration up to 14 days before the seminar begins)

Additional information
  • Most effective in combination with an intensive German course
  • Course materials and the book "Business Etiquette in Germany" (retail value: €29) are included in the seminar fee
  • The seminar can also be booked as one-on-one training or as a group booking of at least four participants
Student feedback Laura from Canada, now working in an industrial company in Europe, chose this seminar as an individual training in July 2004.
Read here hear feedback after return home>>>
Online registration

www.learn-german.com/welcome/course_enrolment.htm

Further information

Tel: +49 951 204404

e-mail: treffpunkt@learn-german.com

 


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Contents: Alexandra von Rohr, German Language School TREFF PUNKT
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Last update August 6, 2007
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